Until what time are the cash desks open?
What is the basis of imposition of charges?
On the basis of which legislation?
What should I do to be connected with the system?
How many connections a plot is allowed?
Can I have a common house connection with my neighbour?
When should I pay my sewerage and drainage charges?
What happens if I am late in paying my bill?
Whom can I contact if there is a problem?
What should I do if I have not received my statement of account?
What should I do in case I change my address?
Items not to be disposed of in the system
The Board's offices are located in the new building complex of the Limassol Municipality Offices, Franklin Roosevelt Avenue 76, Block A (next to the Water Board of Limassol.)
Until what time are the cash desks open?
Working hours:
Cashiers: 08.00 - 14.30
Submission for applications for connection: 08.00 π.μ. - 14.30 μ.μ.
A. Sewerage and drainage charges.
The last date for payment is determined every year by the Board. The date is announced in three local daily newspapers and also in the official Gazette of the Republic. Further more, the date is announced on local radio stations.
The last payment date of the charges for the year 2023 has been appointed as the 31st of October 2023.
B. Sewerage service charges
The sewerage service charges for the use of the system are paid together with the water consumption charges and appear on the Water Board's bill. (↑ top)
What is the basis of imposition of charges?
There are two categories of charges:
A. Sewerage and drainage charges
In accordance with the Sewerage Systems (amending) Law N.35(I)/2017, as published in the Official Gazette of the Republic on 7/4/2017, the imposition of the sewerage and drainage charges as from 1/1/2020, is based on the assessed general valuation of the immovable properties as at 1/1/2018, as determined by the Land & Survey Department. For any enquiries or complaints concerning the assessed value of your property, you can refer to the Land & Survey Department in Limassol.
B. Sewerage service charges
Sewerage service charges are based on the water consumption of your water bill. The charge is 0,64 euros per metric tone for all premises connected to the public sewerage system. This charge is levied and collected through the competent Water Board Authority of the area. (↑ top)
On the basis of which legislation?
Sewerage charges , are imposed in accordance with the Sewerage System Law, number 1/1971 and the By - Laws which were published in the Official Gazette of the Republic under the Reference “КΔΠ 99/91” as subsequently amended.
In accordance with the Sewerage Systems (amending) Law N.35(I)/2017, as published in the Official Gazette of the Republic on 7/4/2017, the imposition of the sewerage and drainage charges as from 2020, are based on the assessed general valuation of the immovable properties as at 1/1/2018.
These charges become payable following the publication of the relevant notification in the Official Gazette of the Republic and in three daily newspapers. At the same time the Board gives notification through all the local radio stations and the press requesting the public to settle their accounts. Those who haven't received their statement of account are requested to contact the Board's offices to clarify the matter as soon as possible. (↑ top)
The drainage charge is an annual charge imposed on the assessed value of the property for the construction of the infrastucture of the stormwater drainage system. The applicable rate for 2021 is 0,09 euro for every 1.000 euro of the assessed value of the property. (↑ top)
The sewerage charge is an annual charge imposed on immovable property and is based on the assessed value of property as at 1/1/2018 as determined by the Land and Survey Department.
For the applicable sewerage click here … (↑ top)
What should I do to be connected with the system?
You should submit the “CONSTRUCTION APPLICATION FORM” (only in greek). This application form should be accompanied by the documents that are specified in the application.The Technical Services of the Board will examine your application and you will then be notified in writing when your application is ready. Choose the contractor who will construct your private sewerage system. It is recommended to ask for quotations from at least three different contractors in order to get the best possible price. You should notify the Board on time, prior to commencement of the works, to arrange an appointment, in order to carry out the necessary inspection by an appropriate officer.
For the issue of permit and the connection the minimum fee is 70 euro.
Before connecting to the system, you should obtain from the Board the relevant written consent for the connection of your private sewerage system to the public system. This consent is known as the ‘green card'. Connection to the system without this written consent is illegal. (↑ top)
How many connections a plot is allowed?
For every plot irrespective of the number of joint-owners or buildings therein, only one free house connection is constructed by the Board. For every additional house connection required, the construction costs should be met by the owners. (↑ top)
Can I have a common house connection with my neighbour?
A. Through the property of my neighbour. Provided that a proper consent is granted in writing by your neighbour and a right of way is duly registered with the Land and Survey Department, you can have a common house connection. B. Joint – ownership of the same plot. Provided that the application for connection to the system is signed by all the co-owners (joint owners) of the property, permission for one connection can be granted. (↑ top)
When should I pay my sewerage and drainage charges?
A. Sewerage and drainage charges.
The last date for payment is determined every year by the Board. The date is announced in three local daily newspapers and also in the official Gazette of the Republic. Further more, the date is announced on local radio stations.
The last payment date of the sewerage charges for the year 2022 is the 12th of December 2022.
B. Sewerage service charges
The sewerage service charges for the use of the system are paid together with the water consumption charges and appear on the Water Board's bill. (↑ top)
What happens if I am late in paying my bill?
In accordance with article 30(3)(a) of the Sewerage Systems Laws of 1971 (No. 2) of 2017, a surcharge of 5% is imposed on the outstanding amount of the sewerage charges of the current year paid within 4 months from the due date and a surcharge of 15% on the outstanding amount paid after 4 months from the due date.
Further delay to settle your bill may result in legal measures. (↑ top)
Whom can I contact if there is a problem?
A. You can visit us at the Board's offices at the address referred to in question number 1 above.
B. You can also call to the Board's telephone numbers:
For queries, complaints and general enquiries regarding sewerage charges and the balance of your account, please telephone 25 - 881805, 25881803, 25881741 and 25881804. For matters concerning connection to the system 25 - 881743, 25881740 For matters concerning lawsuits 25 881809. For urgent matters outside working hours including obstruction of pipes, damages, leaks or any other serious problems 77772015. (↑ top)
What should I do if I have not received my statement account?
You should contact the telephone number 25881803 or 25881804 or 25881805 and give the details of the property for which you have not received the statement or fill in the application ... (↑ top)
What should I do in case I change my address?
You should contact the administration department on 25881803 or 25881804 or 25881805 and you should give details of your new address or you should send a letter to the Board informing it of the change of address. Alternatively, please complete the section on the reverse of the statement of sewerage charges that has been sent to you. (↑ top)
Items not to be disposed of in the system
- Cooking oil or other edible oils and grease
- Food leftovers (blended* or no), cooking oil or other edible oils, solid pastry leftovers (chocolate, creams, syrups, etc.)
- Condoms, sanitary towels, baby diapers, ear cotton pads, dental floss, cotton, wetties, cleansing wipes,
- Any solids like glasses, plastics, metals, wood, sand, soil, gravel, clothing, fabrics, rags and cigarette butts
- Detergents, cleaning products based and chemicals which are not biodegradable or environmentally friendly or chemicals which are chlorine or ammonia based or contain phosphates.
- Condensates from air conditioning
- Bandages, syringes, blood, drugs, toxic, radioactive, contaminating or dangerous substances from medical, laboratory and other processes
- Toxic and dangerous substances, heavy metals (like antibiotics, medicine, mercury etc.)
- Mineral oils, lubricants, wax and any greasy substances
- Colouring substances (paints, dyes), solvents
- Pesticides and toxic waste
- Gasoline, petrol or other flammable substances, explosive mixtures
- Corrosive industrial chemical waste
- Ground-water or rainwater
- Liquid or gas form with temperature higher than 65οC
- Sludge or sewage from biological treatment units
- Septic sewage (i.e. from waterproof tanks-septic tanks)
* The use of waste blending machine is prohibided in the kitchen
(↑ top)
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